The Challenge
The service needed to support two very different audiences: customers managing their money journeys and agents handling operational activity in the field. Both experiences had to stay clear, consistent, secure, and accessible across multiple languages.
What We Built
We created separate Flutter applications for customers and agents, connected through a shared service platform. Guided onboarding, localized interfaces, role-specific navigation, secure access, transaction histories, and focused money workflows keep each app simple for its audience while preserving a consistent product experience.
The Outcome
ROSA Money now has two coordinated mobile experiences that connect customer journeys with agent operations and provide a scalable foundation for expanding digital financial services.
Results
2 mobile apps
Dedicated customer and agent experiences
3 languages
English, French, and Spanish interfaces supported
Role focused
Each audience sees the tools and journeys relevant to their work