Legal
Privacy Policy
ZAEIM Tech respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, request a service, or engage with us as a client.
Effective: 17 May 2026
Last updated: 17 May 2026
This Privacy Policy applies to information collected through our website (https://zaeimtech.com), through email and telephone correspondence, and in the course of delivering services to our clients. By using our website or services, you agree to the practices described in this policy.
1. Who We Are
ZAEIM Tech is a business technology company registered in Bangladesh and based at House 46, Road 2, Block i, Bashundhara R/A, Dhaka, Bangladesh. References to "we", "us", or "our" in this policy refer to ZAEIM Tech.
2. Information We Collect
We collect information in the following ways:
- Information you provide directly — such as your name, email address, phone number, company name, project details, and any other information you submit through our contact, quote, consultation, or signup forms.
- Information collected automatically — such as IP address, browser type, device type, operating system, referring URL, pages visited, and the date and time of your visit. This is collected through standard server logs and analytics tools.
- Information from cookies and similar technologies — small files stored on your device that help us remember your preferences and understand how the site is used.
- Information you provide during an engagement — including business documentation, login credentials shared for project work, sample data, and feedback shared during project delivery.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, proposals, and consultation requests.
- To prepare, deliver, and support the services you have engaged us for.
- To send service-related communications such as project updates, invoices, and support responses.
- To improve our website, services, and customer experience.
- To comply with our legal, accounting, and tax obligations under the laws of Bangladesh.
- To detect, prevent, and address technical issues, abuse, or fraudulent activity.
4. Legal Basis for Processing
We process personal information on the basis of your consent (for example, when you submit a form), the performance of a contract (when delivering services you have engaged us for), our legitimate business interests (such as improving our services), or to comply with a legal obligation.
5. Sharing and Disclosure
We do not sell, rent, or trade your personal information. We share information only in the following limited circumstances:
- With trusted service providers (such as hosting, email, payment, analytics, and infrastructure partners) who process data on our behalf under appropriate confidentiality terms.
- With your authorised third parties — for example, where you ask us to coordinate with another vendor or partner.
- When required by law, court order, or government authority in Bangladesh or any jurisdiction where we operate.
- In connection with a business transfer, merger, or acquisition, with appropriate confidentiality safeguards in place.
6. Data Storage and Security
We store data on hosted infrastructure and within our internal systems. We apply technical and organisational measures — including access control, encryption in transit (HTTPS), and regular backups — to protect your information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as it is needed for the purposes described in this policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Project records and financial documentation are retained in line with the record-keeping obligations under Bangladesh tax and corporate law.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to remember preferences, maintain sessions, and understand how visitors interact with the site. You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.
9. Third-Party Services and Links
Our website may link to third-party websites or embed third-party services (such as social media buttons, analytics, or video players). These third parties operate under their own privacy policies. We are not responsible for the privacy practices of websites that we do not control. Please review their policies before sharing personal information with them.
10. International Data Transfers
We are based in Bangladesh, but some of our service providers may process information in other countries. Where we transfer personal information internationally, we take reasonable steps to ensure it is protected by appropriate safeguards.
11. Your Rights
Subject to applicable law, you may have the following rights regarding your personal information:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal and contractual retention requirements.
- Object to or restrict certain types of processing.
- Withdraw consent for processing that is based on consent.
To exercise any of these rights, contact us using the details below. We may need to verify your identity before acting on a request.
12. Children's Privacy
Our services and website are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us and we will take steps to delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a new "Last updated" date. Material changes will be communicated through our website or directly to active clients where appropriate.
14. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
- ZAEIM Tech
- House 46, Road 2, Block i, Bashundhara R/A, Dhaka, Bangladesh
- Email: info@zaeimtech.com
- Phone: +880 1675 543363